RitaSpark.com Privacy Policy

The administration of RitaSpark.com is committed to maintaining your privacy on our website. We place great importance on safeguarding the data you provide to us.

Please read this Privacy Policy carefully before using the site.

1. General Provisions

This policy of personal data processing is drawn up in accordance with the Constitution of the Russian Federation, the Civil Code of the Russian Federation, the Federal Law of July 27, 2006 № 149-FZ “On Information, Information Technologies and Information Protection”, the Federal Law of July 27, 2006 № 152-FZ “On Personal Data” (hereinafter – the Federal Law “On Personal Data”) and the regulatory legal acts of the Russian Federation adopted in accordance with them and determines the order of personal data processing and measures to ensure the security of personal data taken by the administration of the site.

1.1. The Operator sets as its most important goal and condition of its activity the observance of human and civil rights and freedoms during the processing of personal data, including the protection of the rights to privacy, personal and family secrecy.

1.2. This Operator’s policy on personal data processing (hereinafter – the Policy) applies to all information that the Operator may obtain about visitors to the RitaSpark.com website (hereinafter – the Site).

1.3. The purpose of this Policy is to ensure the proper protection of personal information that the User provides about himself/herself when using the Site or in the process of registering, sending a message through the contact form, sending an application to purchase services.

1.4. By registering on the Site and using the Site, the User expresses his/her full consent to the terms and conditions of this Policy.

2. Basic concepts used in the Policy:

2.1. Personal Data – any information relating directly or indirectly to a certain or defined User of the Site;

2.2. Website – a set of logically connected web pages (web documents) located in the Internet at the address: https://RitaSpark.com;

2.3. User – any person, a visitor of the Site, as well as a person who has provided information to the Operator using the Site;

2.4. Provision of personal data – actions aimed at disclosure of personal data to a certain person or a certain circle of persons;

2.5. Dissemination of personal data – actions aimed at disclosure of personal data to an indefinite number of persons (transfer of personal data) or familiarization with personal data of an unlimited number of persons, including disclosure of personal data in mass media, placement in information and telecommunication networks or providing access to personal data in any other way;

2.6. Processing of personal data – any action (operation) or set of actions (operations) with personal data, performed with or without the use of means of automation, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7. Automated processing of personal data – processing of personal data by means of computer equipment;

2.8. Personal data information system – a set of personal data contained in databases and information technologies and technical means ensuring their processing;

2.9. Depersonalization of personal data – actions, as a result of which it becomes impossible to determine the belonging of personal data to a particular subject of personal data without using additional information;

2.10. Blocking of personal data – temporary cessation of personal data processing (except for cases when processing is necessary to clarify personal data);

2.11. Destruction of personal data – actions, as a result of which it becomes impossible to restore the content of personal data in the personal data information system and (or) as a result of which material carriers of personal data are destroyed;

2.12. Trans-border transfer of personal data – transfer of personal data to the territory of a foreign country to a foreign government authority, a foreign individual or a foreign legal entity.

3. User’s personal data

3.1. The Operator may process the following personal data of the User:

– Surname, first name, patronymic.

– E-mail address.

– Telephone numbers.

The above-mentioned data are further on in the text of the Policy united by the general term Personal Data.

3.2. The Operator processes personal data of Users who sent a message via the contact form, as well as subscribed to e-mail, social networks via the corresponding subscription forms on the Website.

3.3. The Operator does not process special categories of personal data concerning race, nationality, political views, religious or philosophical beliefs, intimate life.

3.4. The User’s consent to the processing of personal data authorized for dissemination is executed separately from other consents to the processing of his/her personal data. The User shall provide the Operator directly with the consent to the processing of personal data authorized for dissemination.

3.5. The transfer (distribution, provision, access) of personal data authorized by the User for distribution shall be terminated at any time at the User’s request. This request shall include the surname, first name, patronymic (if any), contact information (telephone number, e-mail address or postal address) of the subject of personal data, as well as a list of personal data, the processing of which shall be stopped. The personal data specified in this request may be processed only by the Operator to whom it is sent.

3.6. Consent to the processing of personal data authorized for dissemination shall be terminated from the moment the Operator receives the request.

3.7. The Operator does not intentionally process personal data of minors. The Operator recommends using the Website to persons who have reached the age of 18. Responsibility for the actions of minors, including their purchase of services on the Site, lies with the legal representatives of minors. All visitors under the age of 18 must obtain the permission of their legal representatives before providing any personal information about themselves. If the Operator becomes aware that it has obtained personal information about a minor without the consent of the legal representatives, such information will be deleted as soon as possible.

4. Purposes of processing the user’s personal data:

4.1. For registration and identification on the Site

4.2. For the conclusion, execution and termination of contracts of paid services purchased by the User

4.3. To establish and maintain communication between the User and the Operator

4.4. To provide the User with access to services, information and materials contained on the Website 4.5.

4.5. To send advertising messages by means of sending e-mails

4.6. To send notifications and inform the User about new services, special offers and events by sending e-mails. The User can always refuse to receive informational messages by sending the Operator a letter to the e-mail address: admin@ritaspark.com with the note “Refusal of notifications about new services and special offers”.

4.7. To improve the quality of the website and its correct display.

4.8. To improve the quality of service to Users and to improve the content of the Site, to improve the functionality of the Site and to create quality content and services. The Site collects and processes anonymized data about visitors, including cookies (IP address, browser information, time of access to the site, address of the page where the advertising block is located, referrer (address of the previous page). With the help of this data, information is collected about visitors’ activities on the site. However, it is not possible to identify the identity of the visitor using this data. The user can set the acceptance or blocking of cookies in the browser by himself. Failure to accept cookies may limit the functionality of the website.

4.9. To maintain and improve the services and sections of the Site, information about the actions of Users on the Site is collected using Internet statistics services (Yandex Metrica and Google Analytics and others).

5. Legal bases of personal data processing

5.1. The legal grounds for processing of personal data by the Operator are:

– contracts concluded between the Operator and the User;

– federal laws, other regulatory legal acts in the field of personal data protection;

– Users’ consent to the processing of their personal data, to the processing of personal data authorized for dissemination.

5.2. The Operator processes the User’s personal data only if it is filled in and/or sent by the User through special forms located on the Website or sent to the Operator by e-mail.

The User agrees with the terms of the Policy and gives the Operator consent to the processing of his/her personal data when:

– filling out a feedback form, an application to purchase a service, an application to use other services of the Site. The consent to the processing of personal data entered in the fields of the feedback form is considered to be given at the moment of pressing the button confirming the submission of the application (the buttons may be called “Send” and in other similar way).

– subscribing to receive information and news materials from the Operator and filling in the relevant form on the Website. The consent is considered to be granted after ticking the box “I consent to the processing of personal data” at the moment of clicking the button “Subscribe”.

– when making an application for the conclusion of the relevant service contract (acceptance of the public offer) or directly upon payment for services under the said contract (acceptance of the public offer) by checking the special field “I consent to the processing of personal data” or with another notice of similar meaning. A separate written consent is not required.

5.3. The Operator processes anonymized data about the User if this is allowed in the User’s browser settings (cookies and JavaScript technology enabled).

5.4. The User decides independently on the provision of his/her personal data and gives his/her consent freely, of his/her own free will and in his/her own interest. The risks of providing inaccurate or insufficient information shall be borne by the User.

6. Procedure for collection, storage, transfer and other types of processing of personal data

6.1. The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary for full compliance with the requirements of the current legislation in the field of personal data protection.

6.2. The Operator shall ensure safety of personal data and take all possible measures to exclude access to personal data by unauthorized persons.

6.3. The User’s personal data will never, under no circumstances, be transferred to third parties, except in cases related to the execution of the applicable law or if the subject of personal data has given consent to the Operator to transfer the data to a third party for the fulfillment of obligations under a civil law contract.

6.4. If any inaccuracies are detected in the personal data, the User may update them independently by sending a notice to the Operator to the Operator’s e-mail address marked “Personal Data Update”.

6.5. The period of personal data processing is determined by the achievement of the purposes for which the personal data were collected, unless another period is provided for by the contract or applicable law.

6.6. The User may withdraw his/her consent to the processing of personal data at any time by sending a notice to the Operator by e-mail to the Operator’s e-mail address marked “Withdrawal of consent to the processing of personal data”.

6.7. All information that is collected by third-party services, including payment systems, means of communication and other service providers, is stored and processed by the specified persons (Operators) in accordance with their User Agreement and Privacy Policy. The subject of personal data and/or User is obliged to familiarize himself/herself with the said documents in a timely manner. The Operator is not responsible for the actions of third parties, including the service providers specified in this paragraph.

6.8. The prohibitions set by the User on transfer (except for granting access), as well as on processing or conditions of processing (except for access) of personal data authorized for dissemination shall not apply in cases of personal data processing in state, public and other public interests defined by the legislation of the Russian Federation.

6.9. The Operator shall ensure confidentiality of personal data when processing personal data.

6.10. The Operator shall store personal data in a form that allows identification of the subject of personal data for no longer than required for the purposes of personal data processing, unless the period of storage of personal data is established by federal law, a contract to which the subject of personal data is a party, beneficiary or guarantor.

6.11. The condition for termination of personal data processing may be the achievement of the purposes of personal data processing, expiration of the personal data subject’s consent or withdrawal of consent by the personal data subject, as well as detection of unlawful processing of personal data.

7. Trans-border transfer of personal data

7.1. Before commencing the trans-border transfer of personal data, the Operator is obliged to ensure that the foreign state, on whose territory the transfer of personal data is to be carried out, provides reliable protection of the rights of personal data subjects.

7.2. Trans-border transfer of personal data to the territory of foreign states, which do not meet the above requirements, may be carried out only in case of written consent of the personal data subject to the trans-border transfer of his/her personal data and/or fulfillment of the agreement to which the personal data subject is a party.

8. Confidentiality of personal data

8.1. The Operator and other persons who have access to personal data are obliged not to disclose to third parties and not to disseminate personal data without the consent of the subject of personal data, unless otherwise provided by federal law.

8.2. In some cases (publication of reviews) the personal data of the User is disseminated by posting them on the Website and on the pages of official communities in social networks, as well as on Youtube channel.

The following amount of personal data can be processed for posting reviews: Surname, first name, social media photo of the User.

Before publishing a review, the Operator is obliged to obtain the User’s consent to dissemination. At the same time, the Operator explains what data, for what purposes and in what way will be used. The User may establish a prohibition for the Operator to transfer (except for granting access) and/or to process or conditions of processing (except for obtaining access) personal data authorized by the User for dissemination to an unlimited number of persons. Without the User’s separate informed and informed consent, personal data may not be disseminated.

Consent to this Policy does not include consent to the dissemination of personal data.

8.4. The Operator is not responsible for possible misuse of personal data and causing any damage to the subject of personal data due to:

technical failures in the software and in technical means and networks beyond the control of the Operator;
due to intentional or unintentional use of the Operator’s Website for purposes other than their intended purpose by third parties;

failure to ensure confidentiality of access passwords or deliberate transfer of access passwords, other information from the Site by the subject of personal data when using the Site to other persons who do not have access to this information;
unlawful actions of third parties to access the Website data, including personal data.

8.5. The Operator is not responsible for the processing of personal data of third parties, which the Site User has reported as his/her own. The risk of bringing to responsibility in this case shall be borne by the Site User who provided inaccurate data.

8.6. The Operator does not control and is not responsible for the content and processing of information by third-party websites, to which the User can go via links available on the Operator’s Website. It is recommended to familiarize yourself with the privacy policy of the third-party site.

9. Final Provisions

9.1. The User may obtain any clarifications on any questions concerning the processing of his/her personal data by contacting the Operator via e-mail. If the Operator receives a message from the user about unauthorized processing of his/her personal data, the Operator will block such information at the moment of receiving the message and until all circumstances of processing are clarified.

9.2. This document will reflect any changes in the Operator’s personal data processing policy. The Policy is valid indefinitely until it is replaced by a new version.

9.3. The current version of the Policy is freely available on the Internet at the address: https://ritaspark.com/privacy-policy/.

9.4. If the User does not agree with this Privacy Policy, the User may not use the services of the Site, in which case the User shall refrain from visiting the Site.